A common mistake when performing an installation is plugging in the printer prior to running the Driver. To correct the problem remove the device from Device Manager whilst the printer is still plugged in via its USB cable. Next remove the Driver using the Add/Remove tab. Once the driver has been removed, disconnect the USB cable and restart the PC.
Run the Driver installation again and ensure the Printer is only plugged in via the USB cable when you are prompted to connect it. For trouble shooting purposes we advise against plugging into a USB Hub.
This is common if an incorrect power adapter is used. It usually applies if you have replaced an older Magicard printer and connected the new Magicard Printer into the old unit’s power pack.